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Supporting the People Who Support Everyone Else

The professionals who care for trauma-impacted individuals and families carry an enormous emotional load — one that can show up as secondary traumatic stress (STS), burnout, moral distress, and compassion fatigue. Well@Work was built to support them.

Developed by the University of Kentucky Center on Trauma and Children (CTAC) and made possible through a SAMHSA grant to the Kentucky Department for Behavioral Health, Developmental and Intellectual Disabilities, Well@Work presents strategies and resources covering a wide range of topics designed to build resilience and emotional well-being and to empower workers and supervisors to stay well at work.

The program is organized into three tiers and is anchored by the Well@Work Video Podcast.

Tier 1: Universal Resources for All Health and Behavioral Health Providers

Tier 1 is the foundation of Well@Work — free resources open to anyone in a helping role, organized by audience and need:

  • Compassion-Based Practices
  • Employee Wellness Webinars
  • Resources for Organizations, Leaders, and Supervisors
  • Resources for Individuals and Families
  • Resources for Chaplains

Resources on Psychological First Aid (PFA)

Tier 2: Project ECHO

Tier 2 uses a telementoring model that connects participants with subject-matter experts in real time. The most recent ECHO series ran as five one-hour sessions focused on:

  1. Recognizing and Regulating Powerful Emotions in Times of Crisis
  2. Enhancing Cognitive Coping to Address Secondary Trauma and Burnout
  3. Building Competency to Enhance Resiliency
  4. Reflective Practices for Employees and Supervisors
  5. Generating Positivity and Hope

Project ECHO is open to behavioral health professionals, teachers, child welfare and juvenile justice workers, school personnel, healthcare workers, and anyone building workforce resiliency. CEUs are available for Social Work, Psychology, and EILA in Kentucky. To learn about upcoming ECHO sessions, contact Training Manager Josh Fisherkeller at jafish0@uky.edu.

People on a video conference

Tier 3: Screening and Resource Linkage

Tier 3 gives workers confidential, validated self-screening tools so they can recognize early warning signs and connect to support before symptoms escalate:

  • Secondary Traumatic Stress Scale (STSS)
  • Professional Quality of Life Scale (ProQOL) — Burnout & Compassion Satisfaction
  • Moral Distress Scale – Revised (MDS-R)
  • Perceived Stress Scale (PSS)
  • Self-Compassion Scale – Short Form (SCS-SF)

When a screener flags a concern, Tier 3 links users to Kentucky-based support, including specialized trauma and STS providers, Child Advocacy Centers, Domestic Violence Shelters, and Rape Crisis Centers across the Commonwealth.

The Well@Work Video Podcast

The Well@Work Video Podcast is the public voice of the program. It presents strategies and resources covering a wide variety of topics designed to build resilience and emotional well-being and to empower workers and supervisors to stay well at work — in a format that fits a busy schedule, a team meeting, or a quiet moment between cases.

Each episode pairs CTAC researchers and partners with practitioners working directly in the field, translating evidence into skills that frontline staff can apply immediately. The series spans four full seasons.

Season 4 Episodes

  1. Managing Occupational Trauma: Secondary Traumatic Stress
  2. Moral Distress
  3. Using Resilience Buddies to Enhance Wellness at Work
  4. Creating Peer Networks of Support
  5. How Supervisors Can Combat Secondary Traumatic Stress
  6. Pause, Reset, Nourish
  7. Creating Effective Organizational Change Toward Being STS Informed
  8. Reflective Supervision to Enhance Staff Wellbeing
  9. Skills for Psychological Resilience after Loss
  10. Dropping Anchor

Full archives of Season 1, Season 2, and Season 3 remain available, and the entire series also streams on Buzzsprout for audio listeners.

Why It Works

  • Accessibility — no registration, no cost, no schedule.
  • Authority — experts who have spent careers studying STS, supervision, and resilience.
  • Application — episodes translate research into specific skills workers can practice the same day.

For supervisors and leaders, a single episode can anchor a staff meeting, kick off reflective supervision, or open a conversation about an STS-informed culture.

Well@Work Podcasts

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Going Deeper: The Secondary Traumatic Stress Innovations and Solutions Center (STS-ISC)

For organizations ready to move beyond foundational wellness into advanced, supervisor-level secondary traumatic stress work, CTAC's nationally recognized Secondary Traumatic Stress Innovations and Solutions Center (STS-ISC) is the next logical step. Funded by SAMHSA and guided by a National STS-ISC Advisory Board, the center develops and tests workforce development and protection interventions used at National Child Traumatic Stress Network (NCTSN) centers and other organizations across the country.

Where Well@Work delivers daily-use resilience tools, the STS-ISC delivers the advanced training, supervisory frameworks, and original research that have become benchmarks in the field:



STS ISC Logo

About the STS-ISC — The center's mission, scope, and national advisory board.

STSI-OA: Secondary Traumatic Stress Informed Organizational Assessment — Developed by Dr. Ginny Sprang, the STSI-OA is a flagship CTAC instrument that allows organizational representatives at any level to evaluate how STS-informed their organization is and to identify specific opportunities to strengthen STS-informed policies and practices. Available in English, Spanish, and French, with a pandemic version (STSI-OAP) also available.

Secondary Traumatic Stress Core Competencies in Trauma-Informed Supervision — Developed by the University of Kentucky Center on Trauma and Children with contributions from Dr. Ginny Sprang and published through the NCTSN, this nine-competency framework includes full training modules, case vignettes, and a Self-Rating Tool available in both Mental Health and Cross-Disciplinary versions.

Online Advanced STS Training: Staying Inside the Window of Tolerance — A self-paced advanced course that uses the Window of Tolerance framework to teach regulation, peer and supervisory support strategies, and personal STS action planning.

Trauma, Stress and Caregiver Well-Being Modules (TCSW) — Training modules designed for resource parents that introduce secondary traumatic stress, the Window of Tolerance framework, and concrete strategies for caregiver well-being. A second version updates Module #8 of the NCTSN's Caring for Children Who Have Experienced Trauma workshop.

STS-ISC Resources — A curated hub of supervision tools, screeners, video podcasts, and partner resources from the NCTSN and the STS Consortium.

Screeners for Secondary Traumatic Stress — Confidential, validated self-screening tools for individuals and organizations:

  • Secondary Traumatic Stress Scale (STSS)
  • Professional Quality of Life Scale (ProQOL) — Burnout & Compassion Satisfaction
  • Moral Distress Scale – Revised (MDS-R)
  • Perceived Stress Scale (PSS)
  • Self-Compassion Scale – Short Form (SCS-SF)

To explore STS-ISC initiatives or trainings for your team, contact Project Coordinator Alex Clark at Alex-Clark@uky.edu.

Get Started

Caring for others is sustainable only when the people who do it are cared for too. Explore Well@Work at ctac.uky.edu/projects-and-programs/wellwork and start with whichever door fits today: a Tier 1 resource, a confidential screener, a podcast episode, or — for organizations and supervisors ready to go deeper — the STS-ISC.

Well@Work is a project of the University of Kentucky Center on Trauma and Children, funded through a SAMHSA grant to the Kentucky Department for Behavioral Health, Developmental and Intellectual Disabilities.

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